ht999 Privacy Policy — How We Protect Your Data

Introduction and Scope

ht999 ("we", "us", "the Company") operates the online sports betting and casino platform at ht999.ws (the "Platform"). This Privacy Policy describes how ht999 collects, uses, stores, shares and protects personal data provided by users ("you", "Player") in connection with your use of the Platform. This Policy applies to all personal data collected through the Platform, including data provided during account registration, during gameplay, through customer support interactions, and through use of payment services.

By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform. This Policy may be updated from time to time; the most current version will always be available at /privacy-policy.

Data We Collect

ht999 collects the following categories of personal data from players. The table below summarises the types of data collected, the source of that data, and the primary purpose for which it is used:

How We Use Your Data

ht999 processes personal data only for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purposes described in this Policy. The primary purposes for which ht999 uses personal data are:

• To operate and maintain your ht999 account, including verifying your identity, processing deposits and withdrawals, and resolving account queries.
• To comply with applicable legal obligations, including anti-money laundering (AML) requirements, know-your-customer (KYC) obligations, and age verification requirements.
• To detect, investigate and prevent fraudulent transactions, unauthorised account access, bonus abuse, and any other prohibited activities as defined in the Terms and Conditions.
• To communicate with you regarding your account, including transaction confirmations, security alerts, account status updates, and responses to your support requests.
• To improve Platform performance, user experience and content relevance based on aggregated, anonymised analytics data.

Data Sharing and Third Parties

ht999 does not sell, rent or trade your personal data to third parties for their own marketing purposes. We may share your personal data with third parties only in the following limited circumstances: (a) with licensed payment processors (including bKash, Nagad, Rocket, Upay, and card payment gateways) strictly for the purpose of processing your deposits and withdrawals; (b) with certified game providers (including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe and PG Soft) to the extent necessary to deliver the relevant game service; (c) with identity and KYC verification service providers for the purpose of age and identity verification; and (d) with law enforcement, regulatory authorities or courts when legally required to do so.

All third-party service providers engaged by ht999 are contractually required to process personal data only for the specific purpose for which it was shared and to maintain appropriate security measures. ht999 does not permit third-party service providers to use your data for their own commercial purposes. Where personal data is shared with payment providers, only the minimum data necessary to process the transaction is transmitted.

Cookies and Tracking Technologies

ht999 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit a website. ht999 uses the following types of cookies:

• Essential cookies: required for the Platform to function correctly, including session management, login authentication and security features. These cookies cannot be disabled without impairing Platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how players use the Platform. This data helps ht999 understand which pages are most visited and how to improve the user experience.
• Preference cookies: used to remember your Platform settings and preferences (such as language selection) so that you do not need to reconfigure them on each visit.

Most browsers allow you to control cookies through their settings. Disabling essential cookies may affect your ability to use certain features of the Platform. ht999 does not use third-party advertising cookies or behavioural targeting cookies.

Data Security

ht999 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction or alteration. All pages of the Platform operate exclusively over HTTPS with SSL/TLS encryption, ensuring that data transmitted between your device and the ht999 servers is encrypted in transit. Player account data is stored on access-controlled servers with role-based access restrictions applied to internal staff.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. ht999 cannot guarantee absolute security of your personal data. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ht999 will notify affected players as soon as reasonably practicable. If you believe your account has been compromised, please contact us immediately at [email protected].

Your Rights Over Your Personal Data

As a player on the ht999 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Privacy Request" and your registered mobile number or email address for verification purposes.

• Right of access: you may request a copy of the personal data ht999 holds about you.
• Right to rectification: if any personal data held about you is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure: in certain circumstances you may request that ht999 delete your personal data. Note that erasure may not be possible where ht999 is required by law to retain the data (e.g. AML retention obligations).
• Right to restriction of processing: you may request that ht999 restrict how it uses your personal data in certain circumstances, such as while a data accuracy dispute is being resolved.
• Right to data portability: where technically feasible, you may request a structured, machine-readable copy of personal data you have provided to ht999.

ht999 will respond to all verified privacy requests within a reasonable timeframe. Some requests may require identity verification before being processed. Where a request cannot be fulfilled, ht999 will provide a clear explanation of the reason.

Data Retention

ht999 retains personal data for as long as is necessary for the purposes described in this Policy, or as required by applicable law. Account data is retained for the duration of the account's active status and for a minimum period following account closure as required by applicable AML and financial record-keeping regulations. Transaction records and KYC documentation are retained for the legally required minimum period from the date of the relevant transaction or verification event.

When personal data is no longer required for any active purpose and the mandatory retention period has expired, ht999 will securely delete or anonymise the data so that it can no longer be attributed to an identifiable individual. If you close your account and wish to confirm the status of your data, please contact [email protected].

Children and Minors

The ht999 Platform is strictly for adults aged 21 and above. ht999 does not knowingly collect personal data from individuals under the age of 21. Age verification is carried out during the registration process and may be reinforced at any point during a player's use of the Platform, including prior to processing withdrawal requests.

• If ht999 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has registered on the Platform, please notify us at [email protected].
• Parents and guardians who believe their child may have accessed the Platform without their knowledge are encouraged to contact ht999 support immediately so the account can be reviewed and closed.
• ht999 enforces a strict 21+ policy across all products and markets. Age verification is a mandatory step before any betting or casino activity is permitted on the Platform.
• If you are a parent or guardian concerned about underage gambling, please visit our Responsible Gaming page for guidance and self-exclusion tools.
• ht999 will cooperate fully with any lawful investigation relating to underage access to the Platform and will provide all requested information to appropriate authorities.

Changes to This Privacy Policy

ht999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, ht999 will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players via their registered email or mobile number. The most current version of the Privacy Policy is always available at /privacy-policy on the Platform.

Your continued use of the Platform following any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you should stop using the Platform and may request account closure by contacting [email protected].

Contact and Privacy Requests

If you have any questions, concerns or requests relating to this Privacy Policy or the way ht999 handles your personal data, please contact our support team. All privacy-related communications should be directed to [email protected] with the subject line "Privacy Request". Please include your registered mobile number or email address so we can verify your identity before processing your request.

ht999 is committed to handling all privacy requests promptly, fairly and confidentially. We aim to respond to all verified requests within a reasonable period. Where a request involves a complex data subject rights exercise, we will keep you informed of progress and any expected delays. You will not be charged a fee for exercising your data rights under normal circumstances.

Governing Law

This Privacy Policy and any disputes relating to it shall be governed by and interpreted in accordance with applicable law. ht999 processes personal data in a manner consistent with recognised data protection principles including purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality. Where any provision of this Policy is found to be unenforceable, the remaining provisions shall continue in full force and effect.

ht999 is not responsible for the privacy practices of third-party websites or services that may be linked to or integrated with the Platform. This Privacy Policy applies solely to data collected and processed by ht999 through the Platform at ht999.ws.